Support

We're here to help.

Having trouble with StowSnap? Check the common questions below, or reach out directly and we'll get back to you as soon as possible.

We typically respond within 24 hours.

Frequently Asked Questions

How do I create my first bin?

Tap the Bins tab, then tap the + button. Give your bin a name, pick a location, and you're set. Print a QR label to stick on the physical bin so you can scan it anytime.

How do I add items to a bin?

Open a bin and tap "Add Item." You can snap a photo and let the AI identify your items automatically, or add them manually.

How do I print QR labels?

Open any bin and tap the QR code section, then choose "Print Label." You can print on Avery 5164 label sheets or plain paper.

Can my family members access the inventory?

Yes. Go to the More tab, then Household Settings. Share the invite code with family members and they can join your household to view and manage the same inventory.

How do I delete my account?

Go to the More tab and scroll to the bottom. Tap "Delete Account" and follow the confirmation prompts. If you're the household owner, this will also delete the household and all its data.

Can I export my inventory?

Yes. Go to the More tab and tap "Export Inventory." You can export as a CSV spreadsheet or a PDF document.

Policies